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November 18, 2008

Windows SBS 2008 vs. MOS: It's Time for the Cloud

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I can't believe I'm writing these words, but here goes. Microsoft just released Windows Small Business Server (SBS) 2008, the best version yet of its small business server solution. For most potential small business customers of this product, however, it's time to move on. The future is in the clouds, and from what I can see, SBS is still largely stuck in the past.

Fortunately, embracing a less complex and potentially less costly future doesn't require you to abandon Microsoft or its excellent server solutions. Just yesterday, less than one week after the software giant announced the general availability of its SBS 2008 product line, Microsoft also announced the general availability of its hosted Exchange and Share Point solutions via Microsoft Online Services (MOS). My advice is this: Skip on-premise solutions like SBS wherever possible and look to the cloud.
 
MOS is available in a number of offering types, so your costs will vary according to need. You can purchase individual services on a per user basis--including Exchange ($10 per month per user), SharePoint ($7.25), Office Communications ($2.50), and Office Live Meeting ($4.50)--or you can get the Business Productivity Online Standard Suite, which includes all of the aforementioned products, for $15 per user per month. You can save money further by opting for Deskless versions of some products. Exchange Online Deskless Worker, for example, which provides only OWA-based Exchange access, costs just $2.00 per month per user. A Deskless version of SharePoint is also $2 and a Deskless Worker Online package, which combines both, is $3 per user per month.

Exchange especially, and SharePoint to a lesser degree, are exactly the types of services that many small and medium-sized businesses should consider moving out from on-premise servers to hosted solutions. They're complex and expensive, management-heavy, and mission critical. And Microsoft offers a migration toolkit for moving those who currently host Exchange on-site that wish to move to MOS.

As far as SBS 2008 is concerned, don't get me wrong. It is absolutely the best version of SBS yet created, and Microsoft should be saluted for its work over the past decade at moving its full-featured server products down market in a way that has made them really approachable by its smaller customers. But the only online services tie in SBS 2008 is an admittedly nicely done integration piece with Office Live Small Business. SBS customers should be able to do more than host just their websites offsite: Their email and collaboration environments should be optionally available as offsite hosted offerings as well. My guess is that Microsoft is heading in that very direction, but it needs to happen now, not in a few years.

For those small businesses that do opt for the hosted route, either via Microsoft's MOS or a partner-hosted variant, there are still some needs for local storage and, potentially, third-party server applications. In the latter case, SBS 2008 might still be a viable option for many businesses. But the smallest of small businesses might want to look at something even simpler and less expensive: Simply host what you can externally and utilize a Windows Home Server-based server or even a Vista-based PC for local storage. It sounds odd, but this kind of ad hoc solution will most likely save you time, money, and effort. And that will buy some time until Microsoft finally offers a largely hosted version of SBS with some local components and a monthly subscription fee in a future version of that product. It's inconceivable that the company isn't working on something like that right now.

End of Article



Reader Comments
I can see using the cloud for some of these services, sharepoint and office live meeting in particular, but SBS also fills a need for management of users and computers that a WHS/Peer to Peer system won't fill. Running Exchange on SBS for most small businesses is very cost effective - when done right it is usually a set and forget operation.

einaaii November 18, 2008 (Article Rating: )


Agree pretty much 100% with you Paul. Microsoft has the tricky task of managing a legacy approach to providing services (in-house srvers) and the revenue that generates to moving its SBS customer base to the cloud and pay by the month services. In-house file serving is even becoming less important as businesses even move that to the cloud, but there is still a need for offline access to data that the customer wants to have. And there needs to be confidence about who owns the data, that it can be taken back in-house any time, and that leads to the legal aspects of the agreement with the hostn provider. Interesting times ahead.

ccontessa November 18, 2008 (Article Rating: )


Placing this much blind trust in Microsoft is not logical. I am cynical about Microsoft (or any cloud computing firm for that matter) keeping proprietary company information confidential and accessible.

What if your company takes a position on a political issue or candidate or process that Microsoft doesn't agree with? Will you suddenly have a 'data glitch"?

Also, with this scenario, your Internet connection will become hypercritical. If the service provider goes down, or a backhoe hits a fiber optic cable, no-one in the office will be able to open a single document, or look at stored email. Your business will come to a shattering halt.

Do not trust Microsoft to act in your business's best interests, be very skeptical -- when it comes to my info out there on Microsoft Online Services.

ron@nerad.net November 18, 2008 (Article Rating: )


So now we have
Microsoft MOS (Microsoft Office Specialist) and
Microsoft MOS (Microsoft Online Services) and
Microsoft MOSS (Microsoft Office SharePoint Server)

No confusing the customer there.

varsoil November 19, 2008 (Article Rating: )


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